Support & Help Center
Welcome to the Digital Icon Support Center.
We are here to help you get the most out of our services — from project assistance to technical troubleshooting, training guidance, and certificate verification.
1. How Can We Help You?
Project Support
If you are working with us on a project (website, mobile app, eCommerce store, etc.) and need updates, revisions, or technical help, please contact our support team at support@digitalicon.pk.
Technical Assistance
Facing issues with your website, application, or dashboard? Our technical experts are available to diagnose and resolve problems quickly.
Training Support
If you’re enrolled in our practical training programs, we offer:
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Access to course materials
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Clarification on assignments
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Certificate verification
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Career guidance after course completion
Certificate Verification
All Digital Icon training certificates can be verified online from anywhere in the world. Visit our [Certificate Verification Page] and enter your unique certificate ID to confirm authenticity.
2. Support Hours
Our support team is available:
Monday – Saturday: 10:00 AM – 6:00 PM (PKT)
Sunday: Closed
3. Ways to Contact Support
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Email: support@digitalicon.pk
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Phone / WhatsApp: 0304 – 5192619
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Live Chat: Available on our website during working hours
4. Response Time
We aim to respond to all support requests within 24 hours on working days. Complex issues may take longer, but we’ll keep you updated at every step.
5. Feedback & Suggestions
Your feedback helps us improve. If you have ideas for new features, better services, or training modules, please share them at feedback@digitalicon.pk.